EXTENDED WATER OUTAGE - BROOKLYN
EXTENDED WATER OUTAGE - BROOKLYN
While repairs were underway, crews discovered an additional crack in the pipeline. This needs to be fixed safely before water can be restored, which has extended the outage.

We acknowledge the disruption this has caused and are working at pace to resolve this. Water tankers are on site for essential needs at 45 Connaught Street. We'll have staff door knocking and arranging for bottled water to be delivered to homes if necessary.

Portaloos have been arranged and will be onsite at approximately 7 pm. Addresses to be notified.

Thank you for your patience — we know this is a difficult time of day to be without water, and we really appreciate your understanding

Our team is working as quickly as possible, and we’ll update you again as soon as water restoration is close. Further updates will be provided as we progress with the repair.
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About Us / News And Media / News And Media / Recommendations From Independent Review Of Wastewater Treatment Operations

Published 3/02/2022

Wellington Water accepts all recommendations from independent review of wastewater treatment operations

Wellington Water, as per the review timeline, has received the findings of the independent review into the operating model with Veolia - who is responsible for running all the wastewater treatment plants in the metropolitan Wellington region.

Wellington Water CEO, Colin Crampton, says that Wellington Water has accepted all 5 recommendations of the review. In addition, Wellington Water will continue its contract with Veolia on the condition that Veolia commits to and delivers on several significant improvements in its planning, delivery and resourcing.

“The review has highlighted that the management and operation of the wastewater treatment plants, and the ability to effectively to deliver public health and environmental objectives, has not been consistently achieved by Veolia,” says Mr Crampton.

“While Veolia is responsible for not meeting our expectations in their delivery of operations and maintenance of the four wastewater treatment plants, the contractual relationship, between Wellington Water and Veolia, has also played a role in their performance.

“The report also highlighted areas of improvement for us in the way we manage the contract and we will work to enhance our capability, systems and processes to allow better management of Veolia.”

“We remain committed to our role as a steward of water. This means we take care of water, our communities, and the environment. We take this responsibility seriously and will continue to strive for high standards of ourselves and our operator to meet the expectations of our communities, councils, and mana whenua.”

A steering group made up of representatives from Mana Whenua, Councils, Wellington Water and Veolia, has been established to oversee the implementation of the recommendations.

“We will keep our councils, community, and mana whenua informed as this work progresses,” says Mr Crampton.

The full independent review report and recommendations can be found on Wellington Water’s website.

Previous news items on the independent review of wastewater treatment operations:

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