EXTENDED WATER OUTAGE - BROOKLYN
EXTENDED WATER OUTAGE - BROOKLYN
While repairs were underway, crews discovered an additional crack in the pipeline. This needs to be fixed safely before water can be restored, which has extended the outage.

We acknowledge the disruption this has caused and are working at pace to resolve this. Water tankers are on site for essential needs at 45 Connaught Street. We'll have staff door knocking and arranging for bottled water to be delivered to homes if necessary.

Portaloos have been arranged and will be onsite at approximately 7 pm. Addresses to be notified.

Thank you for your patience — we know this is a difficult time of day to be without water, and we really appreciate your understanding

Our team is working as quickly as possible, and we’ll update you again as soon as water restoration is close. Further updates will be provided as we progress with the repair.
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About Us / News And Media / News And Media / Media Response On Wellington City Council Fieldforce4 Report

Published 8/12/2023

Media response on Wellington City Council Fieldforce4 report

Query: 

Following the article on The Post about Wellington City Council's report into Wellington Water, can comments please be provided to the following questions: 

  • What was the draft review for?

  • Has the draft review shown that there are a lack of clearly defined reporting and performance measures for contractors in Wellington city?

  • What has the draft report shown in terms of cost increases for the council? 

  • What issues did it show about customer calls?

  • What else has it shown?

  • What company did the report?

  • When is it expected to be finalised?

 

Response

We can confirm that we have received a draft copy of the report from FieldForce4.

We are working through the draft findings and recommendations of the report with WCC. We have provided WCC with our feedback. So, it’s not appropriate for us to comment on the report while it is in draft. We have six shareholding councils, so any changes to the way we deliver services will need to be discussed by all our shareholders.   

In the meantime, we are focused on supporting the region to get through what could be a tricky summer, finding and fixing as many leaks as we can, and providing our councils with their long-term planning advice.

Media Enquiries

Email address:  Media@wellingtonwater.co.nz

Phone number: 021 302 259